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A tough but rewarding year
Now the above is one very good reason why SaaS makes sense, another is that as accountants we can track how client are doing, even more important now than ever before, and you can't really do this with software that sits on your PC without large accountant bills, this way we dip in look at how everything is going, phone the client and discuss business with the live data in front of us, now that is a real benefit that far out ways paying a small subscription every month for a SaaS offering, compared to the product that sits on the clients PC!
I have to say that our experience with VoiceSage is that the "strategy/structure" benefits as outlined have been significant for our users. Typically in the area of not-involving IT Dept, and the attendant costs, but also of looking at Data in a "non typical way" for that organisation, and then being freed (praise the lord), the share, adapt, and re-share. Not bad, not bad at all.