DISQUS

AccMan TalkBack: Tacit knowledge repositories: where real value resides

  • /pd · 3 years ago
    Yes, tacit km is tricky.. how do I get the knowledge from your head and into a space and form that we can use or at least see ?

    I use Sharepoint in some areas for SME's knowledge collobration. with Blogs /Wiki's I am still to experimenting..

    Added to this is the fact that 'deep knowledge' transfer series and seminars..

    What I am struggling to contend with is ROI's, SLA and CSI ..

    how can I measure the rate of learning within the group ? or what is the impacted ratio's based Customer Satisification index etc etc -

    I think those are the the attributes that we need to define to make it more main stream under a business envoirnement folio (in terms of KM) and create the value streams within the enterprise !!

    If you ahve more pointers, shot me an email :)-
  • Manoj Ranaweera · 3 years ago
    For tacit knowledge - I sometimes dump what I know on to mind maps. I am a keen user of Mind Manager. My life is pretty much mapped.

    Regards to Yedda, I posted a question many months back asking about bloggers on EIPP. Someone replied within couple of days referring me to Technorati. And guess what! He was referrring to Manoj Ranaweera, the man who blogs about EIPP and other stuff.

    Since then I have not been back until today.
  • Manoj Ranaweera · 3 years ago
    Well I could not resist the opportunity. So I posted "Wanted: Software development companies" on Yedda. Then DT's smiling picture (with the wrong shirt!) appeared.

    I hope someone will not refer me to ebdex as before.

    Catch you later. I am off to see our mutual friend tomorrow. Not sure whether he sees me as a friend or foe. Then again he is not xODx. You know what I mean!
  • Neil Olonoff · 2 years ago
    Just because the knowledge is gained from experience and in your head does not necessarily make it tacit.

    It is only tacit if it's rather difficult to communicate and somewhat obscure and personal. There are plenty of domains where folks have plenty of personal knowledge which is nonetheless quite easily communicated, as well as being common, therefore, explicit. There is nothing "wrong" with this -- explicit knowledge is wonderful to have and share.

    You could also argue that "tacit knowledge," like poetry, is what is lost in (translation) communication. In other words, if you can really communicate it, it isn't very tacit after all!