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A tough but rewarding year
Instead, he measures the amount of new customers that send him e-mails, wanting appointments. Not to mention, the number of suits he needs to get cut by next Tuesday ;-)
But good. I agree. And I also think, though, that the big problem with reputation is that it takes one to get one, so to speak. Once you are popular, you tend to get more popular because people flock to what other's recommend. We need a better way to establish reputation. Maybe someone will make a lot of money doing so.
Other bloggers certainly aren't the ones giving me business :)
This is an interesting take Niel and one I should have thought through. I use podsafe music for podcasts. Apart from discovering and introducing me to some really cool (and bloody aweful!) music, podcast tagged search is giving me alternative music led intros that I can use to create different moods or for different styles of podcast (news, analysis, interview, conf call discussion.) In effect it allows me to develop multiple 'brands' for myself and clients.
I am then using these in new and different ways to get client customers to tell anyone who cares to listen, how the client is fulfilling their requirements. From that, we've reflected that back into the client company to see if the things customers say is reflected in the company's DNA.
That way (starting with discovery in the Long Tail), we get the chance to combine social technologies to achieve a completely fresh way to market. And chop out a number of steps in the sales cycle.
How good is that? But yes - we're at the beginning of all this.
In fact, for this post we just looked at our rank for first time this year... 85,089. Good enough for a little coffeehouse in Pittsburgh.
We can probably count total Technorati referrers in past year on both hands and feet. In addition to regular customers and readers, our audience is more likely to come from local blog aggregators and specialty coffee industry and home barista forums.
Just by being a "small business blog" we've picked up considerable traditional print and online press coverage which has driven boatloads more traffic to the site than has the random blogosphere.
Marketing is still about targeting.